1. Introduction and Company Information
These Terms of Service govern the reservation, quotation, restoration, and supply of electro-mechanical amusement machines, arcade cabinets, pinball tables, and authentic spare parts provided by CATC Fruit Machine Parts Ltd ("we", "us", "our"), operating from our workshop at 55 King Street, Manchester, M2 4LQ, United Kingdom (Email: support@catcfruitmachineparts.com; Telephone: +44 7770 901234).
2. Domestic Recreation and Collector Classification
All equipment supplied by CATC Fruit Machine Parts Ltd is classified strictly for private domestic amusement, collector recreation, and historical enthusiast display. All reel spinning cabinets and fruitie machines are configured to operate on supplied commemorative brass tokens or domestic free-play mode. Under no circumstances are our machines supplied with real-currency wagering capabilities, commercial cash payout systems, or remote prize links.
3. Ordering, Reservations and No-Online-Charge Checkout
To protect collectors and ensure electrical safety compatibility, our website employs an equipment reservation system rather than an automated online payment processor. Submitting an order through our checkout generates an equipment reservation reference (e.g. MAN-RES-XXXXXX). A member of our senior engineering team reviews each reservation, performs a 45-point pre-delivery bench inspection, and coordinates delivery logistics prior to issuing a formal pro-forma invoice.
4. Pricing, Quotations and Logistics Calculations
Prices shown in our inventory are guide prices reflecting the equipment specification shown. Official quotations are valid for 30 calendar days from issuance. Standard ground-floor courier transport within mainland United Kingdom is complimentary on select machines; specialized two-person white-glove room-of-choice installation, stair carries, or basement maneuvering are quoted based on an access survey completed during order verification.
5. White-Glove Transport and Inspection on Arrival
Our white-glove transport service includes delivery by a trained two-person logistics crew, uncrating, physical positioning within your ground floor or pre-surveyed room of choice, leveling leg adjustments, and a functional power-on test. Customers must inspect cabinet surfaces, glass panels, and accessories upon delivery and sign the delivery compliance manifest.
6. 24-Month Domestic Limited Warranty
Every fully restored electro-mechanical machine and custom arcade cabinet supplied for domestic use includes our comprehensive 24-Month Limited Workshop Warranty covering:
- Mechanical stepper reel drive motors, bearings, and drive belt failures.
- Switching power supplies, step-down transformers, and internal fuse modules.
- Motherboard logic traces, opto-isolators, and sound amplification circuits.
- LED bay lighting strings and push-button microswitches.
The warranty excludes accidental impact damage to silkscreened glass, liquid ingress, unauthorized electronic modification, or commercial exploitation in public venues.
7. 14-Day Collector Return Policy
We provide a 14-day collector satisfaction inspection window beginning from the confirmed delivery date. If a restored machine fails to match the documented engineering condition agreed during your reservation consultation, you may request a return. Returned equipment must remain in its original delivered condition without modifications, tampering, or damage.
8. Intellectual Property and Trademark Notices
All manufacturer product names, logos, and trademarks (including IGT, Stern, Bally, Williams, Rock-Ola, and Sanwa) referenced on this website belong to their respective trademark holders. Their inclusion serves strictly descriptive purposes to identify original equipment platforms preserved or serviced by our independent workshop.
9. Limitation of Liability and Governing Law
To the fullest extent permitted by British law, CATC Fruit Machine Parts Ltd shall not be liable for indirect, incidental, or consequential damages resulting from equipment handling. These terms are governed exclusively by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the English courts.
10. Contacting Customer Support
For warranty claims, technical inquiries, or delivery updates, please contact our workshop team directly:
CATC Fruit Machine Parts Ltd
55 King Street, Manchester, M2 4LQ, United Kingdom
Telephone: +44 7770 901234
Email: support@catcfruitmachineparts.com